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Disney's Animal Kingdom
Services for Physical Disabilities
The who, what, where and
how can I save money?
Walt Disney World’s Animal Kingdom
offers several opportunities for people
with disabilities to join in the Disney
fun. Disney strives to make all its visitors
Guests that need assistance can contact
a Disney Cast Member. They may be able
to help you and answer any questions
you may have. However, Cast Members
are not permitted to physically lift a
guest in or out of their wheelchairs.
If a guest is using a wheelchair, they may bring their own or rent one at the four theme parks. The rentals
are on a first-come, first-served basis each day. Both wheelchairs and ECVs are available for rent. They must
stay in the park they are rented in. If you are going to more then one park in one day, keep your wheelchair
deposit ticket from the first park and show it to the second park. You should then be able to receive another
rental at no extra charge.
For those with limited abilities and not bringing their own wheelchairs, the Resort offers courtesy
wheelchairs from the disability parking to the nearest wheelchair rental location.
Walt Disney World offers a Guest Assistance Card to those that have proof of a disability. This card can be
presented to the Cast Member at each ride for assistance. They also offer a Guide for Guests with Disabilities
and other park guide maps.
Before entering each ride, guests should contact a Disney Cast Member. They will give you the assistance
that you need. Sometimes a ride will need to be stopped to allow a person in a wheelchair to get into the
correct position for the ride.
Some rides have certain vehicles that are wheelchair accessible and you may
need to wait for that vehicle.
Transportation Access at Animal Kingdom
All bus routes have buses that are equipped to handle various wheelchairs.
There are some guidelines such as the wheelchair must easily fit the lift and it
must be securely fastened in the wheel chair restraints. Some motorized
chairs or ECVs are too wide or too long.
Disney Cast Members at the watercraft dock can let you know if there is access
on that day. The type of watercraft as well as existing water levels and
conditions effect accessibility.
The Monorail system has entrance ramps and sometimes elevators.
Elevators are available at Epcot Theme Park, Disney’s Grand Floridian Resort and Spa, Disney’s Contemporary
Resort and Disney’s Polynesian Resort.
Parades and Shows Accessibility
Parade routes and some shows have certain viewing areas for guests with disabilities. They are available on a
first-come, first-served basis. Spaces are not able to be reserved or guaranteed. If your party has more then
six people in it, you may be asked to separate and reunite afterwards.
Ride Access at Disney's Animal Kingdom
Different rides have different accessibility. Guests will see symbols to show what the boarding procedure is
for each of the rides. Some of them are mainstream, which means that all guests use the main entrance for
the attraction. Others will offer auxiliary entrances for the ride or attraction. At auxiliary entrances, the
guest with disabilities can have up to five members of their party with them.
Mainstream ride access in the Animal Kingdom theme park is available at these rides and attractions:
- Expedition Everest
- Festival of The Lion King
- Finding Nemo-TheMusical
- Flights of Wonder
- It’s Tough to be a Bug
- Kali River Rapids
- Kilimanjaro Safaris
- Maharajah Jungle Trek
- Primeval Whirl
- The Boneyard
- TriceraTop Spin
- Pangaini Forest
- Exploration Trail
All other rides have auxiliary entrances.
Some rides and attractions allow guests to stay in their wheelchair or ECV while enjoying it and are
considered wheelchair accessible. In Disney’s Animal Kingdom, they are:
- Conservation Station - A behind-the-scenes look at animal handlers and animal exhibits.
- Discovery Island Trails - A walking trail through the natural environment of the lemurs, kangaroo and
- Festival of the Lion King Show - At the Lion King Theater, an indoor air-conditioned, round theater.
- Finding Nemo - The Musical
- Flights of Wonder show - At Caravan Stage, an outdoor, covered theater.
- Fossil Fun Games - Carnival-style games with a dinosaur theme.
- Habitat Habit! - An up close look at Cotton-top tamains.
- It’s Tough to be a Bug - A 3D movie and multimedia show.
- Maharajah Jungle Trek - This is a walking trail through a tropical area to see tigers, wild bats and
- Panagani Forest exploration Trail - A walking trail where guests can see gorillas, hippos and meerkats.
- The Boneyard - Playground for children featuring a maze with slides, a dig site and more.
- The Oasis Exhibits - Garden pathways with wildlife like wallabies, deer and exotic birds. This path also
leads to Safari Village.
- Wildlife Express Train - A train ride that runs through Harambe, Africa and Rafiki’s Planet Watch areas.
(As with the other rides on this list, guest can remain in their wheelchair or ECV.)
At the following rides and attractions in Animal Kingdom, guests in ECVs (motorized vehicles or electric
convenience vehicles) must transfer to an available wheelchair. (Some have reported that they did not have
to transfer on the Kilimanjaro Safaris ride but the Disney website says that you do.) They are:
- Affection Section - a shaded petting zoo with domesticated animals.
- Kilimanjaro Safaris - a ride on an open-sided vehicle through a savannah terrain with African animals.
- TriceraTop Spin - A flight ride similar to the Dumbo ride.
Guests must transfer out of their wheelchair into the following rides at Animal Kingdom.
- Dinosaur - This is a thrill ride in a ride vehicle and does get rather shaky. To see some video, click here.
- Expedition Everest - A high altitude, high speed roller coaster ride.
- Kali River Rapids - This is a water thrill ride. It goes through choppy water, through debris and you will
- Primeval Whirl - A roller coaster ride with cars that spin in circles. Disney calls it a mild but wild ride.