Terms of Service — AnswerZ by Cortney Rose
// LEGAL

Terms of Service.

Effective Date: [Insert Date] · Last Updated: [Insert Date]

1. Acceptance of Terms

These Terms of Service ("Terms") are a legal agreement between you and AnswerZ by Cortney Rose ("AnswerZ," "we," "us," or "our"). By accessing our website, using our services, purchasing our products, or communicating with us, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our services.

2. Description of Services

AnswerZ operates multiple service brands, including:

  • AnswerZ Websites — custom website design and development services.
  • AnswerZ Bankruptcy Solutions — educational tools and consultation coordination related to bankruptcy options. AnswerZ is not a law firm and does not provide legal advice.
  • AnswerZ Trust Foundation — family legacy planning coordination services. AnswerZ is not a law firm; all legal documents are prepared by an independent licensed attorney.
  • AnswerZ Social Media Lab — educational digital products including the Big Boy Social Media Secrets ebook.

The specific scope, deliverables, timeline, and terms of each service are defined in the applicable Client Service Agreement, product description, or checkout page.

3. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use our services. By using our services, you represent and warrant that you meet these requirements.

4. Account Registration & Security

Some services may require you to create an account. You agree to provide accurate, current, and complete information and to keep your login credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorized access.

5. Purchases & Payment

By purchasing a product or service from AnswerZ, you agree to:

  • Pay the full amount listed at checkout using the payment method you provide.
  • Authorize AnswerZ (via our payment processor) to charge that payment method for the total amount and for any recurring or milestone payments listed in the applicable agreement.
  • Confirm that the payment method belongs to you and that the funds are legitimately yours.

Prices are listed in U.S. dollars. All purchases are subject to the applicable Client Service Agreement or product description terms.

6. Refund Policy

Refund eligibility depends on the specific product or service purchased and is defined in each product's Client Service Agreement or checkout terms. In general:

  • Digital products (ebooks, downloadable kits): All sales are final due to the nature of instant delivery.
  • Consultations: Refundable within the timeframe stated in the product's agreement, typically before the consultation has taken place.
  • Programs and website builds: Prorated refunds may be available before work begins, subject to the terms of the applicable agreement.

Contact [email protected] to request a refund.

7. Email & SMS Communications

By providing your email address, you consent to receive transactional emails from AnswerZ related to your purchases, appointments, and account. You may opt out of marketing emails at any time using the unsubscribe link.

SMS / Text Messaging

By opting in to receive SMS messages from AnswerZ, you consent to receive text messages related to your account, orders, appointments, and (if you opt in separately) marketing communications.

  • Message frequency varies (typically 2–8 messages per month for marketing subscribers).
  • Message and data rates may apply based on your mobile carrier's plan.
  • Reply HELP for support or STOP to unsubscribe at any time.
  • Consent to receive text messages is not a condition of purchase.

Please refer to our Privacy Policy for how we handle SMS opt-in data. We do not share mobile phone numbers or SMS consent data with any third parties for marketing purposes.

8. Acceptable Use

When using our services, you agree not to:

  • Violate any applicable law, regulation, or third-party right.
  • Use our services for any fraudulent, harmful, or illegal purpose.
  • Attempt to access our systems, accounts, or data without authorization.
  • Reverse engineer, copy, or redistribute any AnswerZ digital product without written permission.
  • Interfere with or disrupt our services or servers.
  • Impersonate AnswerZ or any other person or entity.

9. Intellectual Property

All content on the AnswerZ website — including text, graphics, logos, images, ebooks, tools, worksheets, and downloadable content — is the property of AnswerZ by Cortney Rose or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Purchase of a digital product grants you a personal, non-exclusive, non-transferable license to download and use the product for your own personal or business use. You may not resell, redistribute, or republish AnswerZ content in whole or in part.

10. User-Submitted Content

If you submit content to AnswerZ (form submissions, testimonials, project materials, brand assets), you represent that you have the right to submit it and you grant AnswerZ a limited license to use it for the purpose of delivering the services you requested.

Testimonials may be used in AnswerZ marketing with your permission.

11. Disclaimers & Compliance

AnswerZ is not a law firm and does not provide legal advice. Information provided by AnswerZ is for educational and organizational purposes only. Any legal documents in connection with Trust or Bankruptcy services are prepared by an independent licensed attorney. No attorney-client relationship is created by using AnswerZ services.

AnswerZ does not provide tax, financial, credit repair, investment, insurance, medical, or mental health advice. Always consult the appropriate licensed professional regarding your specific situation.

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee any specific financial, business, legal, credit, or other outcome. Results depend on your specific circumstances, effort, and the decisions of third parties (including courts, creditors, and licensed professionals).

12. Limitation of Liability

To the fullest extent permitted by law, AnswerZ's total liability arising out of or related to your use of our services shall not exceed the total amount you paid to AnswerZ in the twelve (12) months prior to the event giving rise to the claim.

AnswerZ shall not be liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost data, arising from your use of our services.

13. Indemnification

You agree to indemnify and hold AnswerZ, its officers, employees, and affiliates harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, misuse of our services, or violation of any third-party right.

14. Termination

We may suspend or terminate your access to our services at any time, with or without notice, for any violation of these Terms or for any other reason. You may stop using our services at any time; termination does not entitle you to a refund except as stated in the applicable Client Service Agreement.

15. Governing Law & Disputes

These Terms are governed by the laws of the state in which AnswerZ operates its principal place of business, without regard to conflict of law principles. Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If resolution cannot be reached, disputes shall be submitted to binding arbitration or a court of competent jurisdiction in that state.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top. Material changes will be communicated via email or a notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

17. Contact Us

If you have questions or concerns about these Terms, please contact us:

ANSWERZ

© AnswerZ by Cortney Rose. All rights reserved.